If a journal voucher has been completed and doesn't need to go through an approval queue, it can't be retrieved to make changes or additions. If an approval queue is involved (as with amounts > $5,000, grants and general ledger account codes), you can call the person in charge of the approval queue and have that person disapprove the journal voucher. Then you will be able to go into the journal voucher and make desired changes.
If an invoice has been completed, as with journal vouchers, you will only be able to go into it if it goes to an approval queue and the person in charge of the approval queue (Maryam Peigahi at 6-3152) disapproves it. However, with invoices there is another option. If the invoice has already been approved, you can call Accounts Payable (6-3143) and have the invoice cancelled if that is the best option. Then you can start again with a fresh invoice.
New lines of text may be added to a completed document using Banner form FOATEXT. Go to this screen,enter the type of document and the document number, and then use the down arrow key to access a new line.
Add your name, telephone number, and the date, and then add the desired new text. Adding text in this way will not affect the original document.