decorative-icon UO Unused Ticket Report

What is the Unused Ticket Report?

  • The report is a combined list of unused tickets from each of UO’s contracted travel agencies. 

More information:

  • Tickets must be cancelled prior to the departure in order to be used for future credit.
  • Check with your travel agent to determine the rules regarding exchange of your unused ticket.  Rules are determined by your advance purchase, airline, and destination.
  • Most unused tickets expire within one year of issue date. 
  • Most airlines charge a fee to exchange an unused ticket.
  • Check with your travel agent when you cancel to see if the
    1. fee might be waived and
    2. credit can be used by another traveler.
  • When booking a reservation, be sure to tell your travel agent you have a ticket to exchange. 

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