stubills@uoregon.edu
Questions: 541-346-3170
Student Billing (Fax): 541-346-6049

Parent Loan Refunds

Parent Loans are disbursed to the students billing account. When there is a combination of student financial aid and a Parent Loan, the Parent Loan is applied to the students charges first.

When there is a credit balance after allowable charges have been paid, a refund is issued.

  • If the parent selected the student to receive the refund, the credit balance will be refunded to the student.
  • If the parent selected to receive the refund, the credit balance will be refunded to the student up to the amount of the students financial aid. Any remaining credit balance will be refunded to the parent.

Parent Loan refunds are mailed starting the second week of the term.The Federal Direct Parent PLUS Loan is offered to a qualified parent of a dependent undergraduate student with or without financial need but the student must have financial aid eligibility.

Information on Parent Loans is available at: http://financialaid.uoregon.edu/parent_plus_loan

 

Outside scholarships received by the university are provided to students in three ways:

  • Checks that are made payable to the University of Oregon are automatically disbursed to the student's billing account.
  • Checks that are made payable to both the University of Oregon and the student, will require the student to endorse the check at the Cashier's Office before disbursement.
  • Checks that are made payable to the student will be released to the student by the Cashier's Office at the beginning of each term.

Without specific instructions from the donor, the university's policy is to disburse scholarships of $2500 or less in full. Scholarships over $2500 are automatically disbursed in three equal installments for the three terms of the academic year.

Outside scholarship checks need to include the student's name and UO ID number and should be mailed to:

UO Cashiers

PO Box 3237

Eugene, OR 97403-0237

 

University department scholarships and awards

Last Updated: August 28th, 2015

FAQs Student Billing Account

How are student billing accounts established?

Upon admittance to the University of Oregon a student billing account is established in the student's name. This account is used for most charges incurred at the university. All students are sent a Revolving Charge Agreement that explains the terms and conditions of the account.

What is the Revolving Charge Agreement?

The Billing Account Terms and Conditions lists the terms and conditions of the billing account including interest rate, billing fee, and payment terms. It must be read and accepted by all students.

What type of charges will be reflected on the student billing account?

Most charges that a student incurs on campus will be reflected on the student billing account. These charges include, but are not limited to:

  • Tuition
  • Parking Fines
  • Mandatory Fees
  • Health Center Charges
  • Matriculation Fee
  • Library Fines
  • Room & Board
  • Course Fees
  • Tuition & Fee Penalties
  • Self Support Course

Please note that the UO Duck Store (bookstore) is a separate entity. Therefore, charges for textbooks will not be applied to the student acount.

What does the term 'Tuition and Fees' mean?

Tuition refers to the instruction fee only. Fees refer to all other mandatory enrollment fees. More information on tuition and fees can be found here.

What is the Matriculation Fee?

The Matriculation Fee is a one-time fee charged to newly admitted students upon enrollment. More information

Can the Mandatory Fees or other fees be reduced or waived if students do not use some of the services?

Services covered by Mandatory Fees (such as Incidental Fees and Health Service Fee) are non-refundable. Students are required to pay them even if they do not use the services they cover. Under some circumstances, some fees (such as the Undergraduate Admission Application Fee) may be deferred for later payment. Contact the Office of Admissions for more information regarding the application fee deferral.

Who should be contacted for information on Health Center charges on the student billing account?

University Health Services charges can be billed to students’ University of Oregon account. Bills on your student account will not include any diagnostic information (they will only reference health services). University Health Services does not mail bills. You can view your complete health services bill by logging into the myUOHealth portal and clicking on the "Statements" tab.

What are Tuition and Fee Refund Penalties?

Tuition and Fee Penalties are assessed when the student reduces his/her credit hours after the 7th calendar day of the term. The penalty is a percentage of the tuition and/or fees owed on the classes for which the student was registered. Please view the Refund Schedule for dates and percentages of penalties. This schedule is available on the Registrar's website.

Can the University of Oregon speak with Parents, Guardians or Third Parties about the student billing account?

In compliance with the Family Educational Rights and Privacy Act (FERPA), student billing accounts are considered confidential. For students who have a third party, such as a parent or guardian that will be inquiring, viewing, or making payments on the student billing account, the student will need to establish the third party as an Authorized Payer on the QuikPAY system. Students can establish up to five Authorized Payers by following these directions.

What should students do if they don't understand some of the charges on the student billing account?

Students can contact the Student Billing Department at (541) 346-3170 or by email at stubills@uoregon.edu. Student billing account information is confidential and can only be released to the student or authorized payer.

How can students and authorized payers tell how much is owed on the student billing account?

Students can view their student accounts through View Account Summary on Duckweb. Both students and authorized payers can view the current balance by logging into QuikPAY and selecting "View & Pay Acounts" which will reflect a current balance at all times.

Students and authorized payers can also contact the Student Billing Department at (541) 346-3170 or by email at stubills@uoregon.edu.

University scholarships are awarded for the academic year and are disbursed in three equal installments by the Financial Aid Office to the student billing account.

 

Billing Account Terms and Conditions

The university's billing account Terms and Conditions (Revolving Charge Agreement) must be read and accepted by all students. Students must agree to the Terms and Conditions in order to register for classes.

To Accept the Terms and Conditions:

  • Log in to DuckWeb
  • Select "Student Menu"
  • Select "Billing Account Terms and Conditions"
  • Read Agreement
  • Check the box to agree
  • Select "Save"

Account credit balance refunds

If financial aid and scholarships awarded exceed the charges on the student's account, the credit balance will be refunded to the student. The most expedient method for students to receive refunds is by direct deposit into the student's bank account.

Sign up for Direct Deposit today!

  • Click on DuckWeb from the UO Homepage.
  • Login with your UO ID# and Pac #
  • Select "Student Menu"
  • Under the heading "Business Affairs/Student Billing", select "Direct Deposit"
  • On the Direct Deposit Allocation screen, select "Add Reimbursement Direct Deposit" link
  • Enter the required banking information and click "Save"

If assistance is needed establishing direct deposit, please contact your financial institution to confirm routing and/or account numbers. For any further questions, please contact Student Loans at (541) 346-1250.

For those who do not establish direct deposit financial aid refund checks will be disbursed by the Student Loans Department, located on the 1st floor Thompson University Center (TUC), during the first two weeks of each term/semester. Thereafter, all refund checks will be mailed to the student's mailing address of record.

It is recommended that students establish direct deposit and/or ensure that their mailing address is kept current at all times.

Billing Account Information

Billing account

The University of Oregon establishes a billing account for employees when charges are incurred at the university. Examples of charges that may be posted to this account include tuition and fees, parking citations, and library fines.

Billing

Billing statements are generated around the sixteenth of each month. Payments are due on the first day of the following month. Past due balances are assessed a monthly billing charge plus interest after the 10th of each month. 

Employees accessQuikPAY to make online payments:

  • Log into Duckweb using a UO ID & PAC
  • Select "Employee Information"
  • Select "Make Electronic Payments on UO Bill"

Past Due Accounts

The Collections Department in Business Affairs starts monitoring accounts once they are 40 days past due. A series of collection letters will be sent to the person who incurred the charges, as it is their responsibility. All letters state that a past due account may block registration and that any Oregon tax refund, under the debtor's Social Security number, will be applied to their UO account. The Collections Department will accept monthly payments on an account, which will allow the account to stay in Business Affairs. Contact Collections at (541) 346-3215 directly to set up a monthly repayment schedule.

If no payments are received on the account, the Collections Department will refer the account to an outside collection agency. At that point, collection costs are added to the account.

For questions on past due accounts call the Collections Department at (541) 346-3215.

 

 
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