Student Billing
The Student Billing team manages the financial relationship between students and the University of Oregon by handling billing, payments, refunds, and financial aid disbursements.
For general inquiries please email stubills@uoregon.edu or call 541-346-3170
Important Dates
- June 4 - Summer term charges begin posting to student billing accounts
- June 16, evening - Bills are available in QuikPay
- July 1 - Summer term bills are due
- Financial aid disburses to your student account 10 days before your first class begins
- Financial aid refunds are available 5 - 7 days after aid disburses
Payments
Due Dates
Academic Period | Notification Sent* | Payment Due |
|---|---|---|
Undergraduate & Graduate Students | ||
Fall Term | September 16 | October 1 |
Winter Term | December 16 | January 1 |
Spring Term | March 16 | April 1 |
Summer Term | June 16 | July 1 |
Law Students - Semester | ||
Fall Semester | August 16 | September 1 |
Spring Semester | January 16 | February 1 |
Summer Semester | May 16 | June 1 |
* If the 16th falls on a weekend, bills will be produced the following Monday. Bills notifications are sent in the early evening.
UO does not have a formal payment plan, however partial payments are allowed on the student account under the terms of the Billing Account Terms and Conditions. The Total Due listed on each monthly bill must be paid in full by the due date to avoid interest and billing fees.
To register for the next term, student billing account balances must be less than $1,000.00 for resident students or $3,000.00 for non-resident students and charges on the account that are older than two academic terms must be paid in full. Students not currently enrolled must have their account balances paid in full.
If you have unexpected financial problems or questions you should contact our Collections Department at: (541) 346-3215.
Official Tuition Receipts
A student can print a billing account statement through MyUO or Quikpay. An account statement can also be provided to the student by email if requested.
An Official Tuition Receipt is a letter written by the University of Oregon as proof that the students tuition and/or fees have been paid in full. It is produced on University of Oregon letterhead. Students can request an Official Tuition Receipt through the Student Billing Department located on the first floor of the University Business Operations Center (UBOC). Requests usually take 2-3 business days. Students can choose to pick them up in person or have them mailed.
Requesting an Official Tuition Receipt
Email: stubills@uoregon.edu
Phone: (541) 346-3170
In person:
Student Billing Department
First floor of University Business Operations Center (UBOC)
Canadian Tuition Receipt
(TL11A) is similar to an Official Tuition Receipt and is calculated in U.S. funds. A Canadian tuition receipt (TL11A) can be requested by providing the UO ID number, the tax year requested, and the mailing address. Requests usually take up to 6 business days. Students can choose to pick them up in person or have them mailed.
Address Changes
Business Affairs would like to remind students of the importance of maintaining correct address information at all times. If the university does not have a valid mailing address on file, a hold will be placed on the student's account. This hold blocks the student from making registration changes.
When your address changes, even if it is between terms, you can access and change your address through Duckweb.
How To Change Your Address in Duckweb
- Login to Duckweb using your UO ID Number and PAC
- Select Personal Information
- Select Personal Information Application
- Select Add New in the Address section
- After making changes, click Add and review for accuracy
If you do not have a Duckweb account, contact the Registrar's Office.
Returned Checks and Electronic Payments
Returned checks and electronic payments returned due to non-sufficient funds or closed accounts are subject to a $20 handling fee. If you receive a notice of a returned check or returned electronic payment from your bank, please contact Student Billing. If the payment was made in order to remove a registration block, we may cancel your registration for the term and place a block on your student billing account to prevent future registration until you have replaced the returned check or returned electronic payment with certified funds.
Billing Account Terms and Conditions
The university's billing account Terms and Conditions (Revolving Charge Agreement) must be read and accepted by all students. Students must agree to the Terms and Conditions in order to register for classes.
How To Accept the Terms and Conditions
- Log in to DuckWeb
- Select "Student Menu"
- Select "Billing Account Terms and Conditions"
- Read Agreement
- Check the box to agree
- Select "Save"
FAQs
Student Billing Accounts
How are student billing accounts established?
Upon admittance to the University of Oregon a student billing account is established in the student's name. This account is used for most charges incurred at the university. All students are sent a Revolving Charge Agreement that explains the terms and conditions of the account.
What is the Revolving Charge Agreement?
The Billing Account Terms and Conditions lists the terms and conditions of the billing account including interest rate, billing fee, and payment terms. It must be read and accepted by all students.
What type of charges will be reflected on the student billing account?
Most charges that a student incurs on campus will be reflected on the student billing account. These charges include, but are not limited to:
- Tuition
- Parking Fines
- Mandatory Fees
- Health Center Charges
- Matriculation Fee
- Library Fines
- Room & Board
- Course Fees
- Tuition & Fee Penalties
- Self Support Course
Please note that the UO Duck Store (bookstore) is a separate entity. Therefore, charges for textbooks will not be applied to the student acount.
What does the term 'Tuition and Fees' mean?
Tuition refers to the instruction fee only. Fees refer to all other mandatory enrollment fees. More information on tuition and fees can be found here.
What is the Matriculation Fee?
The Matriculation Fee is a one-time fee charged to newly admitted students upon enrollment. More information
Can the Mandatory Fees or other fees be reduced or waived if students do not use some of the services?
Services covered by Mandatory Fees (such as Incidental Fees and Health Service Fee) are non-refundable. Students are required to pay them even if they do not use the services they cover. Under some circumstances, some fees (such as the Undergraduate Admission Application Fee) may be deferred for later payment. Contact the Office of Admissions for more information regarding the application fee deferral.
Who should be contacted for information on Health Center charges on the student billing account?
What are Tuition and Fee Refund Penalties?
Tuition and Fee Penalties are assessed when the student reduces his/her credit hours after the 7th calendar day of the term. The penalty is a percentage of the tuition and/or fees owed on the classes for which the student was registered. Please view the Refund Schedule for dates and percentages of penalties. This schedule is available on the Registrar's website.
Can the University of Oregon speak with Parents, Guardians or Third Parties about the student billing account?
In compliance with the Family Educational Rights and Privacy Act (FERPA), student billing accounts are considered confidential. For students who have a third party, such as a parent or guardian that will be inquiring, viewing, or making payments on the student billing account, the student will need to establish the third party as an Authorized Payer on the QuikPAY system. Students can establish up to five Authorized Payers by following these directions.
What should students do if they don't understand some of the charges on the student billing account?
Students can contact the Student Billing Department at (541) 346-3170 or by email at stubills@uoregon.edu. Student billing account information is confidential and can only be released to the student or authorized payer.
How can students and authorized payers tell how much is owed on the student billing account?
Students and authorized payers can also contact the Student Billing Department at (541) 346-3170 or by email at stubills@uoregon.edu.
Due Dates, Interest, and Billing Charges
When are payments due? Is there a grace period?
Payments are due on the first day of the month. Interest and billing charges are assessed on past due balances after the 10th of each month. The first billing statement for Fall term will be available mid-September; for Winter term mid-December; and for Spring term mid-March.
What is the interest rate and the monthly billing charge?
University of Oregon charges interest on the Total Due amount not paid within the grace period.
Balance Computation Method – The annual rate is 9 percent. Periodic rate of interest is .75 percent per month, or fraction thereof, of the unpaid total due balance remaining on the account as of the tenth of the month.
A billing charge of $6.00 will be charged on the next billing date if the total amount due has not been paid during the grace period.
Due Dates, Interest, and Billing Charges
When are payments due? Is there a grace period?
Payments are due on the first day of the month. Interest and billing charges are assessed on past due balances after the 10th of each month. The first billing statement for Fall term will be available mid-September; for Winter term mid-December; and for Spring term mid-March.
What is the interest rate and the monthly billing charge?
University of Oregon charges interest on the Total Due amount not paid within the grace period.
Balance Computation Method – The annual rate is 9 percent. Periodic rate of interest is .75 percent per month, or fraction thereof, of the unpaid total due balance remaining on the account as of the tenth of the month.
A billing charge of $6.00 will be charged on the next billing date if the total amount due has not been paid during the grace period.
Credit Card and Other Electronic Payments
How can students make an electronic payment?
Electronic payments are private, secure, and a fast, convenient method for paying the bill from anywhere in the world. E-payment is an option feature of the QuikPAY system. Checking and savings account information from a bank within the United States can entered at the QuikPAY website and payments will be transferred electronically to the University of Oregon. You will have the option to have the site retain your bank account information or you may enter it each time you make an E-payment.
To make an E-payment access QuikPAY from the "Student Menu" on Duckweb. Once within QuikPAY, click on "View & Pay Accounts" and select the "Make Payment" button.
How can Authorized Payers make an electronic payment?
Once an authorized payer is established s/he can make payments through the QuikPAY system. Checking and savings account information from a bank within the United States can be entered at the QuikPAY website and payments will be transferred electronically to the University of Oregon. There will be the option to have the site retain bank account information. Authorized payers will only be able to view their own payments and bank information. Each authorized payer is assigned a separate password for added security and privacy.
Can the student billing account be paid with a credit card?
Credit card payments can be made using the QuikPAYsystem only. Visa, MasterCard, Discover or American Express credit cards are accepted.
The university has contracted with a third party to provide the ability to make credit card payments through the QuikPAY system. There will be a separate 2.45% fee (4.25% International) charged by the third party to the credit card account for processing the credit card transactions. The service charge is not refundable, even if the payment to which it relates is cancelled, refunded, credited or charged back.
Why is a fee being charged for the use of my credit card?
The UO is committed to providing students and their families a range of options for paying their educational expenses. Each credit card company imposes a processing fee on all credit card transactions. The service fee allows UO to devote 100% of the payment amount to academic programs and services for students.
How was the service fee percentage established?
The 2.45% for domestic credit cards and 4.25% for international credit cards is the amount established by our third party credit card processor, NelNet. The fee covers the credit card transaction fees assessed by credit card companies.
Is there any way I can avoid paying a service fee?
You can avoid paying the service fee by paying online through our QuikPAY system with an Echeck, an electronic debit to your checking or savings account. International payments may be made through our international payment provider Flywire. Payments can also be mailed or delivered to the Cashiers Office drop box located on the 1st floor of the Thompson University Center lobby, next to the front door, under the building directory. Always include the name and student ID number on the check.
University of Oregon Cashiers
PO Box 3237
Eugene, OR 97403-0237
Can I make a credit card payment over the phone?
No. Credit card payments cannot be made over the phone or via mail. Credit card payments can be made online via QuikPAY or Flywire for international payments.
Are payments accepted from foreign bank accounts?
The QuikPAY system is not compatible with payments from foreign bank accounts. If you cannot pay your bill through a bank account in the United States, we recommend using Flywire.
Additional payment methods
What other payment methods are available?
Paying electronically is the preferred bill payment method but it is optional.
Other options for making payments are:
- Mail payment with the bottom portion of a printed electronic bill to the address on the billing statement
- Pay in person at the Cashiers Office located on the first floor of Thompson University Center (TUC)
Where should payments be mailed?
Payments can be mailed to*:
UO Cashiers
PO Box 3237
Eugene, OR 97403-0237
Overnight payments can be mailed to*:
University of Oregon
University Business Operations Center, Cashiers
720 E 13th Ave
Eugene, OR 97401
*Please include the student's name and UO ID number with your payment.
Student Financial Services : Student Billing
stubills@uoregon.edu
Questions: 541-346-3170
Student Billing (Fax): 541-346-6049
| Position | Name | Phone | Functions | |
|---|---|---|---|---|
| Manager | Kathleen Brown | kbrown4@uoregon.edu | 541-346-1196 | |
| Fiscal Coordinator | Lara Grant | lkgrant@uoregon.edu | 541-346-1086 | Accounting, cognos reporting, military programs |
| A/R Accountant | Jallene Cammack | jcammack@uoregon.edu | 541-346-1089 | AR dept reconciliations |
| AR Administrative Specialist | Amity Miles | amity@uoregon.edu | 541-346-1087 | Domestic contracts, 529 plans |
| Student Account Specialist | Vianney Reyes Ramirez | vreyesra@uoregon.edu | 541-346-1085 | Housing liaison, Returned Checks, Resource Aid and VA payments |
| Student Account Specialist | Kari St. Aubyn | staubyn@uoregon.edu | 541-346-3172 | Student refund specialist |
| AR Program Technician | Kate Thompson | kthomps@uoregon.edu | 541-346-1055 | TRA 1098T processing, sponsored students-international, student refunds |