Travel: Travel Resources
Unused ticket report
What is the Unused Ticket Report?
- The report is a combined list of unused tickets from each of UO’s contracted travel agencies.
- The UO may have airline credits available due to the pandemic related travel suspension. Please check with your TMC to see if there is a UO airline credit available for your business travel.
More information:
- Tickets must be cancelled prior to the departure in order to be used for future credit.
- Check with your travel agent to determine the rules regarding exchange of your unused ticket. Rules are determined by your advance purchase, airline, and destination, travel and cancel dates.
- Most unused tickets expire within one year of issue date. COVID related cancellations may have date extensions.
- Most airlines charge a fee to exchange an unused ticket. COVID related cancellations may have fees waived. Some tickets may be used by a different UO traveler without an additional fee.
- When ticketing a reservation, be sure to check with your travel agent to see if there is a UO credit you might use.
TMC - Travel Management Companies (Travel Agencies)
TMC = Travel Management Companies = Travel Agencies
Direct Travel
1-855-221-1342
Emergency After Hours ONLY:
1-866-305-8931 (Membership code 1XN3).
Calls are assessed an additional $20 fee.
Premier Travel
541-747-0909
Emergency After Hours ONLY:
1-800-628-6668 (VIT code ASF9).
Calls are assessed an additional $15 service fee.
Airline Contact Information
Alaska Airlines
1-800-252-7522 (1-800-ALASKAAIR)
United Airlines
1-800-864-8331 (1-800-UNITED-1)
Delta Airlines
1-800-221-1212
American Airlines
1-800-433-7300
Rental Car Information
Enterprise Customer Service
1-855-266-9289
Hertz Customer Service
1-800-654-4173
For UO State contract discount codes see:
Hotel Information
What is the UO Hotel Pricing Partner Program?
- UO Partner Hotels are posted on the UO Business Affairs Travel Office website with property amenities.
- UO Partner Hotels receive invitations to various campus events such as UO Travel Fair and Travel Meetings to share their information about their property and UO benefits.
- UO Travel Office will promote participating Partner Hotels and encourage UO departments to utilize participating hotels for lodging needs.
- The pricing agreements auto renew each year on Jan. 1 unless mutual consent to cancel with 30 days written notice.
- The pricing agreements streamline the contracting process for reservations by eliminating the need for additional signatures.
- Pricing agreements can be applied to both individual and group arrangements.
- Rates can be confirmed by either phone or through UO Contract Travel Agencies.